Terms of Service

1. Acceptance of Terms

Welcome to CureWise, an AI-powered medical advocacy platform designed to help patients navigate their healthcare journey. By accessing or using our services, you agree to be bound by these Terms of Service and our Privacy Policy (available at /privacy). If you do not agree to these terms, please do not use our services.

2. Medical Disclaimer and Limitations

Not Medical Advice

CureWise provides educational information, AI-powered analysis, and advocacy tools. Our services do not constitute medical advice, diagnosis, or treatment recommendations. All information provided is for educational purposes only and should not replace consultation with qualified healthcare professionals.

AI Limitations

Our AI systems analyze medical information to provide insights and suggestions, but they have limitations:

• AI analysis may contain errors or omissions
• AI recommendations are not medical diagnoses or treatment plans
• AI systems cannot replace human medical judgment
• Results may vary based on data quality and completeness
• AI insights should always be verified with healthcare providers

Emergency Situations

CureWise is not designed for medical emergencies. In case of a medical emergency, immediately contact emergency services (911 in the US) or go to the nearest emergency room. Do not rely on our platform for urgent medical situations.

3. Eligibility and Account Requirements

To use CureWise, you must:

• Be at least 18 years of age or have parental/guardian consent
• Have the legal capacity to enter into this agreement
• Provide accurate and complete account information
• Maintain the security of your account credentials
• Use the platform only for lawful purposes

4. Platform Services

AI-Powered Analysis

We provide AI-powered analysis of medical information, including:

• Medical record analysis and summarization
• Treatment option research and comparison
• Clinical trial matching and recommendations
• Healthcare provider and specialist identification
• Medical terminology explanation and education

Healthcare Coordination

Our platform facilitates communication and coordination with healthcare providers, but we do not:

• Provide direct medical care or treatment
• Prescribe medications or medical devices
• Perform medical procedures or diagnostics
• Replace the doctor-patient relationship

5. User Responsibilities

Medical Information Accuracy

You are responsible for:

• Providing accurate and complete medical information
• Updating your medical information as it changes
• Verifying AI-generated insights with healthcare providers
• Making informed decisions about your healthcare
• Following your healthcare provider's instructions

Prohibited Uses

You may not use our platform to:

• Provide medical advice to others
• Share another person's medical information without consent
• Attempt to diagnose or treat medical conditions
• Misrepresent your medical credentials or qualifications
• Use the platform for illegal or harmful purposes
• Interfere with the platform's security or functionality

6. Healthcare Provider Integration

When you choose to share information with healthcare providers through our platform:

• You authorize us to facilitate communication on your behalf
• Healthcare providers remain responsible for their own medical decisions
• We do not guarantee provider response times or availability
• Provider-patient relationships are independent of our platform

7. Clinical Trial Information

Our clinical trial matching service provides information about potentially relevant studies. However:

• Trial information may not be current or complete
• Eligibility criteria are determined by trial sponsors
• We do not guarantee trial acceptance or outcomes
• Participation decisions should be made with healthcare providers

8. Subscription and Payment Terms

Our platform offers various subscription tiers with different features:

• Subscription fees are billed according to your chosen plan
• Automatic renewal unless cancelled before the next billing cycle
• Refunds may be available according to our refund policy
• Price changes will be communicated with advance notice

9. Intellectual Property

CureWise retains ownership of our platform, AI algorithms, and proprietary technology. You retain ownership of your medical information while granting us necessary licenses to provide our services as described in our Privacy Policy.

10. Data Security and Privacy

We implement comprehensive security measures to protect your health information in accordance with HIPAA and other applicable privacy laws. For detailed information about our data practices, please review our Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by law, CureWise shall not be liable for:

• Medical decisions made based on platform information
• Delays or errors in AI analysis or recommendations
• Healthcare provider actions or decisions
• Clinical trial outcomes or acceptance decisions
• Indirect, consequential, or punitive damages

12. Indemnification

You agree to indemnify and hold harmless CureWise from any claims, damages, or expenses arising from your use of the platform, violation of these terms, or misuse of medical information or AI-generated insights.

13. Service Availability

We strive to maintain platform availability but cannot guarantee uninterrupted service. Planned maintenance will be communicated in advance when possible. We are not responsible for service interruptions due to technical issues, emergencies, or circumstances beyond our control.

14. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the platform will be discontinued
• Your data will be handled according to our Privacy Policy
• Certain provisions will survive termination as legally required

15. Governing Law and Disputes

These terms are governed by the laws of California, United States. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except for claims that may be brought in small claims court.

16. Changes to Terms

We may update these terms to reflect changes in our services or legal requirements. Material changes will be communicated via email and platform notifications. Continued use of our services after changes constitutes acceptance of the updated terms.

17. Contact Information

If you have questions about these Terms of Service, please contact us: